DISPATCH

Orders placed before midday are dispatched same day. Any orders placed after this time will be dispatched the following day.

Part Shipped Orders

In the instance that we are unable to fulfil the entirety of your order, the available items will be dispatched to you as a part-shipment while we investigate your missing item/s.

We will get in touch with you within 1-3 business days to confirm a second shipment for the missing goods (no additional delivery fees will be charged), or alternatively if the item/s are not available we will provide a refund via your original payment method.

Please note: order fulfilment is not guaranteed, and all orders are accepted subject to stock availability.

Order Amendments and Cancellation

Due to our quick processing and dispatch times we are unable to cancel or make any changes to your order once it has been placed, this includes changes to your address, items, pricing, delivery method and authority to leave options. This is stated in your order confirmation email and our terms and conditions.

In the case that an incorrect or incomplete address has been supplied, you will need to wait to receive your dispatch email to track your order. Most orders with an incomplete address will be returned to us, and if this occurs we will process a refund less any shipping costs. 

Bardot cannot be held responsible for orders which are not received due to incorrect or incomplete address information being provided.

EU COUNTRIES

VAT is collected for the below countries and is payable to Bardot at the time of checkout.

REST OF EUROPE

Please note: prices, shipping and handling charges do not include relevant custom duties or taxes that may be incurred when delivering into your country. These charges are to be paid by the customer. Please check with your local customs office for further details.

UNITED KINGDOM

Customs, Duties & Taxes is collected for the united kingdom and is payable to Bardot at the time of checkout.